Price and Delivery Details
The price of the product (which includes VAT) will be the price indicated on the order pages when you placed your order.
It is always possible that, despite our best efforts, some of the products we sell may be incorrectly priced. We will normally check prices before accepting your order so that, where the product's correct price at your order date is less than our stated price at your order date, we will charge the lower amount. If the product's correct price at your order date is higher than the price stated, we will contact you for your instructions before we accept your order. If we accept and process your order where a pricing error is obvious and unmistakeable and could reasonably have been recognised by you as a mispricing, we may end the contract, refund you any sums you have paid and require the return of any goods provided to you.
Delivery is free to one German address on orders over € 40,00.
Orders € 39,00 and under to one German address cost € 4,90.
For delivery outside Germany additional postage charges will apply:
Within EU: € 8,07
Non-EU: Shipping rates may vary. They will be displayed before completing your order.
We reserve the right not to deliver orders if we believe that the address is not secure, for example to a communal postal address or a PO Box.
After placing your order you will firstly receive an order acknowledgement email. After verification checks have been made you will then receive an order confirmation. When you order is being dispatched you will receive an order dispatch email confirming dispatch. You may track your order online.
All orders will be processed on an estimated 2-3 working days service. Working days are Monday – Friday only we do not process orders at weekends or on Bank Holidays.
Orders outside Germany will be dispatched on an estimated 7 day working days service. Delivery days exclude weekends and Bank Holidays.
In case of delay we will of course inform you.
More than one item products may be shipped in separate parcels from different locations and carriers and therefore may arrive at different times but delivery will only be charged once.
We do not support multiple delivery addresses per order.